Terms of Use
Mountain Bloom Studio
Effective Date: October 20, 2026
Welcome to Mountain Bloom Studio—Where Creativity Blooms! These Terms of Use explain the conditions for using our website and purchasing our creative experiences, products, and services.
In these terms, “Mountain Bloom Studio,” “we,” “us,” and “our” refer to Mountain Bloom Studio, doing business as Mountain Bloom Studio, if applicable].
1. Using Our Website
You may use our website to explore our offerings, contact us, register for events, and purchase available products and services.
You agree to use this website lawfully and to provide accurate information when submitting inquiries, making purchases, or registering for events. You may not interfere with the website’s operation, attempt unauthorized access, submit harmful content, or use our website for fraudulent purposes.
Purchases and bookings must be completed by someone who is at least 18 years old or otherwise legally able to enter into a binding agreement.
2. Our Creative Experiences
Mountain Bloom Studio offers paint parties, workshops, private events, online classes, art kits, and other creative experiences as available.
Each listing describes the applicable project, price, location or online format, supplies, age requirements, and other important details. Please review this information before purchasing.
Project photographs are examples. Colors, materials, and finished artwork may vary, and each participant’s creation will be unique.
3. Registration, Bookings, and Payment
An inquiry does not reserve a seat or event date. A reservation is confirmed when we provide written confirmation and receive any payment or deposit required by the booking details.
Prices, payment deadlines, included supplies, and any applicable taxes or additional fees will be disclosed before you complete your purchase.
Private parties and group events may require a separate written agreement covering deposits, guest counts, travel, venue requirements, and other arrangements.
4. Cancellations, Refunds, and Transfers
The cancellation, refund, rescheduling, and ticket-transfer policies displayed before purchase apply to your booking. Please review those policies carefully, including any deadlines or deposit conditions.
For private events, the cancellation terms in your accepted event agreement apply.
If Mountain Bloom Studio cancels an event, we will offer a refund of the amount paid for the canceled event or an optional transfer to another available date. If we reschedule an event and you cannot attend the new date, you may request a refund.
Nothing in these terms limits refund rights provided by applicable law.
5. Participation and Safety
Please follow instructor directions, product safety instructions, and venue rules. Wear clothing suitable for creative activities, as paints, adhesives, and other materials may stain clothing or personal belongings.
Some workshops may involve glass, resin, heated tools, sharp materials, or other specialized supplies. Project-specific safety requirements and any separate participant agreement will be provided when applicable.
Contact us before registering if you have questions about materials, accessibility, age suitability, or participation needs.
We may stop participation when conduct is unsafe, disruptive, or threatening. Any refund decision in that situation will follow the disclosed booking policy and applicable law.
These website terms do not replace a separate participant safety agreement or liability waiver.
6. Children’s Events
Age requirements and adult-supervision arrangements will be stated in the event details or private-party agreement. A parent or legal guardian must authorize a minor’s participation and complete any required forms.
Do not assume an event includes drop-off childcare unless we expressly confirm that arrangement.
7. Art Kits, Downloads, and Online Classes
Please review each product description for contents, delivery information, technical requirements, and any applicable return policy.
Art kits must be used according to the supplied instructions, including age and supervision requirements.
Unless a separate license states otherwise, purchased digital materials and class recordings are for your personal use. You may not share access credentials, redistribute files, resell instructional materials, or record and distribute our classes without written permission.
8. Our Artwork and Website Content
Our original website text, photographs, branding, instructional materials, and artwork are owned by Mountain Bloom Studio or used with permission and are protected by applicable intellectual property laws.
You may view this content for personal use and share links to our public pages. Copying, republishing, selling, or using our materials to teach paid classes requires written permission unless an applicable license or law permits it.
Participation in a class does not transfer ownership of our instructional materials or underlying designs. You keep the physical artwork you create unless the event description states otherwise.
9. Photography and Personal Information
Attendance at an event does not automatically give us permission to use your identifiable image for advertising. We will request appropriate permission before using identifiable participant photographs or videos for promotional purposes, including parent or guardian permission for minors.
Our separate Privacy Policy explains how we collect, use, and protect personal information submitted through our website.
10. Third-Party Services
Our website may link to third-party websites or use outside providers for payments, registration, video classes, or other services. Those providers have their own terms and privacy policies.
We do not control third-party websites or services. This does not remove any responsibility we have under applicable law for our own products, services, or conduct.
11. Website Availability and Liability
We make reasonable efforts to keep website information accurate and current, but occasional errors or interruptions may occur. If an error affects your order or booking, we will contact you to resolve it before proceeding with a material change.
To the extent permitted by law, we do not guarantee uninterrupted or error-free website access and are not liable for indirect or consequential losses arising from website use.
Nothing in these terms excludes liability that cannot legally be excluded, excuses fraud or willful misconduct, or limits your nonwaivable consumer rights.
12. Updates and Applicable Law
We may update these terms by posting a revised version with a new effective date. Changes apply prospectively and do not change previously confirmed purchases or bookings without your agreement.
These terms are governed by North Carolina law, except where another jurisdiction’s mandatory consumer protections apply. If a provision is unenforceable, the remaining provisions continue to apply to the extent permitted by law.
13. Contact Us
Questions about these terms, a purchase, or an upcoming event? Please contact:
Mountain Bloom Studio
Email: info@mountainbloomstudio.com
Phone: 757-724-7246
Mailing address: 105 Agape Way, Elizabeth City, NC 27909
Website: www.mountainbloomstudio.com
Cancellation & Rescheduling Policy
Mountain Bloom Studio
Effective Date: October 20, 2026
We love helping creativity bloom! Because we reserve time, prepare projects, and purchase supplies for each event, please review this policy before booking.
Unless different terms are clearly provided and accepted before purchase, the following policy applies.
Public Paint Parties & Workshops
Payment is required to reserve your seat.
Payments are nonrefundable. You may send another person in your place by notifying us before the event, provided they meet the event’s age and participation requirements.
Missed events: No-shows are nonrefundable and do not qualify for a credit.
If you cannot attend, contact us as soon as possible. When supplies and project requirements allow, we may offer a take-home kit instead of attendance. Kits are not available for every workshop and are not guaranteed.
Private Parties & Group Events
Any required deposit, payment schedule, minimum guest count, and additional charges will be stated in your booking agreement before payment.
Unless your agreement states otherwise:
At least 14 calendar days before the event: You may cancel for a refund of payments made or request one transfer to an available date within 90 days of the original event.
Fewer than 14 calendar days before the event: The disclosed booking deposit is nonrefundable. Payments above the deposit will be refunded, less any separately disclosed and approved nonrecoverable custom-order costs.
Rescheduling within 14 days: Contact us to discuss availability. We may apply payments toward one replacement date, with any additional custom-material or travel costs disclosed for your approval.
No-show or cancellation after the scheduled start time: No refund or credit is available.
Your final guest count is due seven calendar days before the event. After that deadline, reductions do not reduce the agreed event price because supplies and staffing have been reserved. Additional guests require advance approval and payment.
Online Classes
The public-event cancellation deadlines above apply to live online classes unless the listing states otherwise.
Please check the listed technology and supply requirements before registering. Contact us promptly if you experience access problems.
Weather, Illness & Unexpected Circumstances
If you need to cancel because of illness or another unexpected circumstance, please contact us promptly. The cancellation terms above apply unless we agree to an exception in writing.
If Mountain Bloom Studio cancels an event because of severe weather, instructor illness, insufficient enrollment, venue problems, or another circumstance, you may choose a full refund or transfer your payment to another available event.
If we reschedule an event and you cannot attend the replacement date, you may request a full refund. You are not required to accept a credit instead.
Art Kits & Digital Products
For an unused, noncustom physical art kit, contact us within 14 days of delivery to request a return. Return the complete kit within 14 days of approval. You are responsible for return shipping unless the item arrived damaged, defective, or incorrect.
Customized kits and digital downloads are generally nonreturnable for a change of mind once customization begins or digital access is provided. This does not limit remedies for defective, incorrect, or undelivered products or rights provided by law.
Please contact us promptly about missing items, shipping damage, or download problems so we can help.
Requesting a Cancellation or Refund
Email info@mountainbloomstudio.com with your name, event date or order number, and request. Requests are measured from the time received, using Eastern Time. Please use email rather than social media comments so your request can be tracked.
Approved refunds will be initiated to the original payment method within 10 business days. Your payment provider may require additional processing time.
This policy applies to bookings made on or after its effective date. It does not change previously agreed booking terms or limit rights provided by applicable law.
Questions?
Mountain Bloom Studio
Email: info@mountainbloomstudio.com
Phone: 757-724-7246